Privacy policy

Privacy Policy

Last Updated: August 19, 2026

At ZALIKA, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from https://zalika.online/ (the "Store"), contact us, or otherwise interact with our services.

By using our Store, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our Store, we may collect information depending on how you interact with us.

Personal Information

When you place an order, create an account, contact us, subscribe to communications, or otherwise interact with our Store, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address provided during checkout

  • Telephone/mobile number

  • Payment and transaction information

  • Order history

  • Product preferences

  • Information you provide when contacting customer support

We only collect information that is reasonably necessary to operate our Store and provide our services.

Device and Usage Information

When you visit our Store, certain information may automatically be collected, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate location

  • Pages visited

  • Products viewed

  • Referring website

  • Date and time of visits

  • Other information regarding how you interact with our website

This information may be collected through cookies, pixels, analytics tools, and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders

  • Process payments

  • Deliver products to you

  • Provide order confirmations and shipping updates

  • Communicate with you about your orders

  • Respond to customer service requests

  • Manage customer accounts

  • Improve our products and Store

  • Understand how customers use our website

  • Detect and prevent fraud, abuse, and unauthorized activity

  • Maintain website security

  • Send marketing communications where permitted by applicable law

  • Provide personalized content, advertising, or product recommendations

  • Comply with legal and regulatory obligations

  • Enforce our policies and protect our legal rights

3. Payments

Payments made through our Store may be processed by third-party payment providers.

We generally do not directly store complete payment card information on our own servers. Payment information may be processed and stored by the applicable payment provider according to its own privacy and security practices.

4. Cookies and Similar Technologies

Our Store may use cookies and similar technologies to operate essential website functions, remember preferences, understand website traffic, improve the customer experience, and support advertising and marketing activities.

Cookies may be used to:

  • Keep products in your shopping cart

  • Remember preferences

  • Maintain website functionality

  • Understand website usage

  • Measure advertising performance

  • Provide relevant advertisements

You can adjust cookie settings through your browser. Disabling certain cookies may affect Store functionality.

5. Shopify

Our online Store is powered by Shopify, which provides the ecommerce infrastructure used to operate our Store.

Shopify may process information in connection with your use of our Store, including information necessary to provide ecommerce, checkout, security, analytics, and related services.

6. Third-Party Services

We may use third-party service providers to help us operate our business, including providers for:

  • Payment processing

  • Shipping and delivery

  • Website analytics

  • Marketing and advertising

  • Customer support

  • Fraud prevention

  • Email and SMS communications

  • Website hosting and technical services

These providers may process personal information as necessary to provide their services or as otherwise permitted by applicable law.

7. Marketing Communications

If you subscribe to our marketing communications, we may send you information about:

  • New products

  • Promotions

  • Discounts

  • Sales

  • Product launches

  • Store updates

You can unsubscribe from promotional communications where an unsubscribe option is provided.

You may also contact us at +92 321 3740500 to request removal from marketing communications.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to complete or manage your order.

8. Information Sharing

We do not sell your personal information as a standalone product.

We may share information with trusted service providers where necessary to operate our business, process your order, provide services, prevent fraud, comply with legal requirements, or protect our rights.

We may also disclose information:

  • When required by law

  • In response to valid legal requests

  • To protect the rights, property, or safety of ZALIKA, our customers, or others

  • In connection with a business transfer, merger, acquisition, or sale of assets

  • Where otherwise permitted or required by applicable law

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services

  • Complete transactions

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal obligations

  • Enforce our agreements

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request restriction of certain processing

  • Object to certain uses of your information

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

To make a privacy-related request, contact us at +92 321 3740500.

We may need to verify your identity before processing certain requests.

12. Children's Privacy

Our Store is not intended for children who are not legally permitted to use ecommerce services without parental or guardian involvement.

We do not knowingly collect personal information from children in violation of applicable law.

13. International Data Transfers

Depending on where you live and where our service providers operate, your personal information may be processed or stored in countries other than your country of residence.

Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.

When changes are made, we will update the "Last Updated" date at the top of this policy.

15. Contact Us

If you have questions about this Privacy Policy or want to exercise an applicable privacy right, contact us:

ZALIKA

Phone/WhatsApp: +92 321 3740500

Website: https://zalika.online/